We know how excited you are to receive your products. Your first order will be shipped out with tracking. We send an e-mail notifying you that your order is on its way as soon as it’s been shipped!. Our normal recurring orders don't have tracking num
Your refill order date is determined by your first order date.
Need a break? We understand things come up, so we make it easy to skip 1, 2, or 3 months of your subscription at a time. To skip your subscription, head to your account. You will go to your “upcoming orders” then select skip on the month you are want
If any item(s) in your order was damaged or has leaked in transit, reach out to our Customer Support team within 14 days of delivery so that we can issue a replacement! In an effort to expedite the replacement process, kindly attach a picture of any
We currently offer shipping to the United States (including its territories and PO Boxes). Subscribers in Alaska, Hawaii, and on the west coast may experience longer delivery times. As we grow, we hope to expand our reach to other regions, so stay tu
Usually not! Subscription boxes are shipped via USPS. This means that you should receive your drift subscription in your mailbox each month.